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Amplifiers
Cobalt Series
- CO3002
- CO6002
- CO5001
- CO8001
- CO6004
HCCA Series Class D Mono
- HCCA25001
HCCA Series Linear AB 2 Ch
- HCCA10002
HCCA Series Linear AB 4 Ch
- HCCA10004
Signal Processors
- RGC2
XTR Series 2 Ch Crossover
- XTR5002
- XTR2502
XTR Series 4 Ch Crossover
- XTR5004
- XTR2504
XTR Series Class D Mono
- XTR15001
- XTR10001
- XTR5001
Subwoofers
Cobalt Series
- CO104S
- CO124S
- CO154S
HCCA Series
- HCCA124
- HCCA152
- HCCA154
- HCCA104
- HCCA122
- HCCA102
XTR Series
- XTR104
- XTR122
- XTR124
- XTR152
- XTR154
- XTR102
XTRPRO Series
- XTRPRO102
- XTRPRO104
- XTRPRO122
- XTRPRO124
- XTRPRO152
- XTRPRO154
Coaxial Speakers
Cobalt Series
- CO500
- CO600
- CO570
- CO650
- CO690
XTR Series Coaxial
- XTR402
- XTR462
- XTR522
- XTR572
- XTR602
- XTR652
- XTR693
Component Speakers
Cobalt Series
- CO552
- CO652
HCCA Series Component
- HCCA62
- HCCA52
- HCCA1002
XTR Series Component
- XTR1002
- XTR52
- XTR62
Subwoofer Enclosures
Cobalt Series Enclosures
- CO104SBX
- CO104DBX
- CO124SBX
- CO124DBX
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Orion® Support
PRODUCT GUIDES
WARRANTY INFORMATION
SOCIAL NETWORKING
OWNERS & INSTALLATION GUIDES
Downloadable product manuals and install guides for our amplifiers, subwoofers and speakers. Past and Present.
To locate an owner's guide, please select the model number of your product from the drop-down list below. To view a guide, click on its download link. To save a guide to your computer, right-click on the name and select "Save Target As.." from the drop-down menu.
Owners Guides:
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Show All
CO104DBX
CO104S
CO104SBX
CO124DBX
CO124S
CO124SBX
CO154S
CO3002
CO500
CO5001
CO552
CO570
CO600
CO6002
CO6004
CO650
CO652
CO690
CO8001
HCCA10002
HCCA10004
HCCA1002
HCCA102
HCCA102 Template
HCCA104
HCCA104 Template
HCCA122
HCCA122 Template
HCCA124
HCCA124 Template
HCCA150R
HCCA152
HCCA152 Template
HCCA154
HCCA154 Template
HCCA25001
HCCA52
HCCA62
HCCA-D1200, HCCA-D2400, HCCA-D5000
HCCA-D600
ORC1
ORC10V
ORC1D
ORC2D
ORC5V
ORGLI100
ORGLI50
ORRPA
RGC-1
RGC2
XTR10001
XTR1002
XTR102
XTR104
XTR122
XTR124
XTR15001
XTR152
XTR154
XTR2502
XTR2504
XTR300, XTR400, XTR800, XTR1200
XTR402
XTR462
XTR5001
XTR5002
XTR5004
XTR52
XTR522
XTR572
XTR602
XTR62
XTR652
XTR693
XTRPRO102
XTRPRO104
XTRPRO122
XTRPRO124
XTRPRO152
XTRPRO154
Note:
to view the following manuals and guides you must have Adobe Acrobat Reader installed.
WARRANTY INFORMATION
Below are instructions for exchanging Directed Electronics product covered under warranty. We recommend that you first attempt to exchange warranted product at the store or dealer where you purchased it; this is usually the fastest way to get a replacement. For Directed Electronics products that were installed in your vehicle by a Directed Electronics authorized retailer, you MUST contact an authorized dealer for warranty coverage and it must be re-installed by professionals as stated in the warranty terms.
For a list of authorized dealers in your area please use our Store Locator on the top of this page, by entering your zip code.
Your product warranty starts on the date that you purchased the product. A copy of your store receipt with the purchase date and authorized dealer's information must accompany the return of any warranted product.
As stated in the warranty terms that you received with your product, Directed Electronics may repair your defective product, or exchange it with a new or factory refurbished equivalent.
Your product warranty is voided if the product is damaged through negligence, misuse, or mishandling, or if any bar-coded labels or serial numbers are removed from the product.
Directed Electronics will return the product back to you at your expense if it is not covered by the terms of the warranty.
Instructions for Returning Warranted Product for Exchange:
You must call Customer Service at to request a Return Authorization ("RMA"). All returns and exchanges must be accompanied by an RMA number in order to be processed properly. If your shipment arrives without an RMA number, your warranty claim will be delayed. You must include your RMA number on the outside of the package (written legibly). We must receive your return package within 90 days from the date you submit your RMA request. Please retain the RMA number for your records.
Important –
Print and complete the
Warranty Return Form
in full.
You are responsible for return shipping costs. You may use your preferred carrier. We recommend that you use a traceable method of shipment. If your shipment is lost for any reason and you do not have proof of delivery, you will not receive a replacement. You must include your RMA number on the outside of the package.
Pack your return carefully. The package you return to us must include all items from your original purchase, including the main unit and all accessories. In addition you must also include a copy of your original proof of purchase. Please note you will be responsible for the cost of any missing items.
Non-Warranty Returns – For inquiries regarding out of warranty products please contact customer service.
Please allow 4 to 6 weeks for your exchange to be processed.
Once you have packaged your product and written the RMA number on the outside of your package, please send to:
Residents within the United States
Directed Electronics USA
Attn: Warranty Department
One Viper Way
Vista, Ca 92081
Phone: 1-800-876-0800
Email:
customerservice@directed.com
Residents within Canada
Directed Electronics Canada, Inc.
Attn: Warranty Department
2750, Alphonse Gariépy
Lachine, QC H8T 3M2
Phone: 1-800-361-7271
Email:
ccs@directed.com
Charges and fees:
You are responsible for return shipping and missing parts charges. Directed Electronics will be responsible for shipping the product back to you.
For any additional questions please contact Customer Service via email or phone as noted above.
SOCIAL NETWORKING
Check out Orion® Car Audio at the following online Social Networking sites for additional news and information:
Orion® Car Audio's
Official Facebook® Page
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Orion® Car Audio's
Official Twitter® Page
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Products Resources
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Owner's Guides
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Orion® Glossary
HCCA™ Subwoofer
Challenge
Enclosure
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Orion® Wiring Pro
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Social Networking
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Become an Orion® Dealer
If you are interested in becoming an authorized Orion dealer, please complete this form:
Dealer Enrollment Form
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